Module 2 – SLPManaging Groups and TeamsCommunication ClimateCommunication is the grease which makes relationships inorganizations run smoothly, and by extension, directly affects theeffectiveness of the organization itself. Communication climate refersto the mood or tone of interpersonal communications and determines ingreat part how people feel about each other and how they carry out theirwork activities. Thus, communication climate has a great deal ofinfluence over the organizational climate or general atmosphere of thework environment. Read the following blog about what it is like to workin a defensive climate:Dukes, A.J. (2012). Defensive v Supportive Climates in the Workplace. Retrieved from http://scom320class.blogspot.com/2012/07/defensive-v-supportive-climates-in.htmlAs you can see from this blog entry, defensive climates create asituation where employees do not raise work concerns, or communicatetheir needs. They are careful about what they say and guard theiropinions. Frequently they exhibit low motivation.Supportive climates, on the other hand, encourage employeeparticipation and engagement, an open exchange of information, andconstructive conflict. Employees who work in supportive environmentsoften exhibit greater organizational commitment, an attitude cited ashighly desirable in Module 1. The Communication Climate Inventory was developed as a means ofmeasuring the degree of supportiveness and defensiveness in anorganization. For this SLP, take the inventory and score yourorganization’s communication climate using the scale below. Take the Communication Climate Inventory.Defensive ScoreSupportive ScoreSLP AssignmentCompose a 2- to 3-page blog like the oneyou read for this SLP, describing the climate in your organization,department, or team. Do not use the actual name of the organization –you can make up a pseudonym. Include the following in your description:Is the climate supportive or defensive? Does this align with theresults of your Communication Climate Inventory? Attach your Inventoryresults as an appendix. (Note: This appendix requirement will likelyincrease your paper’s Turnitin similarity score; your professor is awareof this.)How does the communication climate affect motivation and organizational/team commitment?How could you improve the communication climate in your organization, department, or team?What communication skills would you like to learn or improve on in order to create a supportive communication climate?Be sure to support your analysis with concepts and principlesintroduced in the background readings on communication as well asconflict and teams (if appropriate). You may also incorporate outsideresearch to supplement the background material. Cite all sourcesproperly.SLP Assignment Expectations Your paper will be evaluated using the criteria as stated in the SLP rubric. The following is a review of the rubric criteria: Assignment-Driven: Does the paper fully address allaspects of the assignment? Is the assignment addressed accurately andprecisely using sound logic? Does the paper meet minimum lengthrequirements? Critical Thinking: Does the paper demonstrategraduate-level analysis, in which information derived from multiplesources, expert opinions, and assumptions has been critically evaluatedand synthesized in the formulation of a logical set of conclusions? Doesthe paper address the topic with sufficient depth of discussion andanalysis? Business Writing: Is the essay logical, wellorganized and well written? Are the grammar, spelling, and vocabularyappropriate for graduate-level work? Are section headings included? Areparaphrasing and synthesis of concepts the primary means of responding,or is justification/support instead conveyed through excessive use ofdirect quotations? Effective Use of Information: Does the submissiondemonstrate that the student has read, understood and can apply thebackground materials for the module? If required, has the studentdemonstrated effective research, as evidenced by student’s use ofrelevant and quality (library?) sources? Do additional sources usedprovide strong support for conclusions drawn, and do they help inshaping the overall paper? Citing Sources: Does the student demonstrateunderstanding of APA Style of referencing, by inclusion of propercitations (for paraphrased text and direct quotations) as appropriate?Have all sources (e.g., references used from the Background page, theassignment readings, and outside research) been included, and are theseproperly cited? Have all sources cited in the paper been included on theReferences page?Timeliness: Has the assignment been submitted to TLC (Trident’s learning management system) on or before the module’s due date?
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